When will I receive my order?
All orders ship within 5-7 business days via UPS Ground. Orders ship from our New York City studio so the closer you are to us, the faster your order will arrive. You will receive an email with tracking information once your order ships. If you need your order by a specific date, please email us at email@example.com and we will do the best to accommodate your needs.
Where are Teeny Tiny Couture and Two Monkeys Monograms products made?
All Teeny Tiny Couture and Two Monkeys Monograms products are proudly Made in the U.S.A. We source as many of our raw materials as possible from domestic suppliers and we continue to add new domestic suppliers every year.
How do I wash my Teeny Tiny Couture and Two Monkeys Monograms product?
We know new parents have better things to do than worry about laundry so all Teeny Tiny Couture products are designed to be durable and easy to clean. All Teeny Tiny Couture blankets, bibs, burp cloths, t-shirts and onesies can be machine washed in cold water and tumble dried low (yes even the marvelous minky blankets!). To preserve the fluffiness of your blanket we recommend that you do not use fabric softener. After a tumble in the dryer it will be back to its fluffy self all on its own.
All masks are machine washable and dryer safe. If needed, they can be ironed on the cotton setting but the ear straps should not be ironed.
All pouches, backpacks, Everything Bags, Taco Bags, lunchboxes and snack squares are machine washable but should air dry. (Dryer is not recommended for these items.)
Can I get my order personalized?
Absolutely! Most of the items we sell can be personalized for an additional fee. If you don't see the personalization option you're looking for, contact us at firstname.lastname@example.org. We also personalize your own gear including puffer jackets and vests, jean jackets, towels and more.
What is your Return & Exchange Policy?
Because of safety concern associated with Covid-19 and the personalized nature of many of our products we do not accept returns or exchanges. We have very strict quality and inspection standards so if you receive any item that is damaged please contact us at email@example.com so we can arrange for a replacement item to be sent to you.
Thank you for shopping with Teeny Tiny Couture and Two Monkeys Monograms. Ensuring the privacy and security of your personal information is very important to us. Personal information you provide to us while creating an account and at checkout (i.e.: name, address, telephone number, email, billing & ship to address, credit card information) is maintained in private files on our secure web server and on our internal systems. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.